Frequently Asked Questions (FAQs) About Moving Cleaning Services

We offer a comprehensive range of professional cleaning services across Australia, including End of Lease Cleaning (Bond Cleaning, Vacate Cleaning), Carpet Cleaning, Regular House Cleaning, Commercial Cleaning (including Office Cleaning), Builders Cleaning (Post-Construction), Window Cleaning, and High-Pressure Cleaning.

We proudly provide our full range of cleaning services to all states across Australia, from major cities like Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Hobart, and Darwin, to surrounding regional areas.

Absolutely. All our cleaning professionals are highly trained, experienced, and meticulously vetted. They undergo thorough background checks, and we are fully insured with public liability insurance for your peace of mind.

Yes, environmental responsibility is a core value. We predominantly use non-toxic, biodegradable, and sustainable cleaning products that are safe for your family, pets, employees, and the environment.

No, your presence is not required. You can provide us with access via a key, lockbox, or by arranging access with your real estate agent (for end of lease cleans). We are happy to clean your property at the most convenient time for you.

Yes, our cleaning teams arrive fully equipped with all necessary professional-grade cleaning supplies and state-of-the-art equipment to perform the service effectively.

You can get a free, no-obligation quote by calling us directly on 1300 013 382 or by filling out the inquiry form on our website. We aim to provide transparent and competitive pricing.

Our customer service team is available during standard business hours, and our cleaning services can often be scheduled flexibly, including outside of regular hours for commercial clients, to minimize disruption.

Your satisfaction is our priority. If you’re not completely satisfied with an area within our service scope, please contact us within a specified timeframe (e.g., 24-48 hours), and we will arrange a re-clean of the unsatisfactory areas at no extra charge.

Yes, we stand by the quality of our work and offer a satisfaction guarantee. For End of Lease Cleaning, we provide a 7-day bond guarantee.

Our End of Lease Cleaning is a comprehensive service designed to meet real estate agent checklists. It typically includes deep cleaning of kitchens, bathrooms, bedrooms, living areas, internal windows, floors, and general dusting and cobweb removal. Additional services like carpet steam cleaning or external window cleaning may be required for your bond refund.

Yes, we offer a 7-day bond guarantee for our End of Lease Cleaning services. If your agent or landlord is not satisfied with the cleaning (for items covered in our standard checklist), we’ll return to re-clean those specific areas free of charge within 7 days.

For optimal health, appearance, and to extend carpet lifespan, we recommend professional carpet cleaning every 6-12 months, or more frequently if you have pets, children, or high-traffic areas.

Our primary method for carpet cleaning is advanced Hot Water Extraction (often called “steam cleaning”), which is highly effective at removing deep-seated dirt, allergens, and stains. We also use specialized stain removal techniques.

While we use advanced techniques and high-quality solutions, we cannot guarantee the removal of all stains, particularly those that are permanent, have set over a long period, or have damaged carpet fibers or dyes.

Commercial cleaning costs vary depending on factors like the size of the space, frequency of cleaning, specific services required (e.g., office cleaning, floor polishing), and the building’s layout. We provide customized, transparent quotes after an on-site assessment.

Yes, we understand that businesses operate on various schedules. We offer flexible daily, weekly, fortnightly, or monthly cleaning options, including after-hours or weekend services, to minimize disruption to your operations.

Builders Cleaning (Post-Construction Cleaning) is a specialized service that removes all construction-related dust, debris, paint splatters, grout haze, and other residues from newly built or renovated properties, preparing them for handover or occupancy.

Absolutely. Our technicians are specifically trained in builders cleaning, using appropriate tools, techniques, and eco-friendly solutions to safely clean new surfaces without causing damage.

For residential properties, we typically recommend professional window cleaning twice a year. Commercial properties may benefit from monthly or quarterly cleaning to maintain a pristine appearance, depending on location and exposure to elements.

Yes, our window cleaning teams are equipped with specialized tools, including water-fed poles and ladders, and are trained in safety protocols to effectively clean high and difficult-to-reach windows.

High-pressure cleaning is ideal for driveways, pathways, building facades (brick, concrete, rendered walls), decks, patios, roofs, fences, outdoor furniture, and can be highly effective for removing stubborn dirt, mould, algae, and some stains.

When performed by untrained individuals or with incorrect pressure, high-pressure cleaning can cause damage. Our professional technicians are experienced in assessing different surfaces and applying the appropriate pressure and techniques to clean effectively without causing harm.

We offer both! You can book our services for one-off deep cleans (like End of Lease, Builders, or a spring clean), or set up a regular, recurring schedule for your home or business.

Our decade of experience, nationwide service, commitment to eco-friendly practices, highly trained and vetted teams, comprehensive range of services, competitive pricing, satisfaction guarantee, and strong partnerships with Elaky Group Pty Ltd, Tyka Cleaning Services, Carpet Cleaners Near Me AU, and Business Cleaning Services set us apart as your trusted cleaning partner across Australia.